WHAT IS CORPORATE CHAPLAINS OF AMERICA?
Corporate Chaplains of America (CCA) is an organization that places professional, trained chaplains in companies at the request of CEOs/Owners. Through CCA, companies can offer a Chaplain Assistance Program (CAP) as an employee benefit, outsourcing stress management and employee care to a ministry that truly cares.
HOW WILL THE PROGRAM BE INTRODUCED TO MY EMPLOYEES?
Before a CCA chaplain starts work with a client, an orientation meeting is held to explain the benefits of chaplaincy, including chaplain confidentiality. This meeting is similar in tone and function to other benefits orientation meetings, with a time for questions and answers. At the end of the orientation employees receive a business card with the chaplain’s toll-free telephone number.
HOW DO I DEAL WITH EMPLOYEES WHO MAY NOT WANT A CHAPLAIN?
At the orientation the employees learn that they, not the chaplain, make all decisions about interaction. In practice, virtually all employees eventually come to enjoy a good relationship with the chaplain simply because the chaplain is there for no other reason than to care.
HOW WILL THE CHAPLAIN CARE FOR MY EMPLOYEES?
Every week the chaplain will try to make a brief personal contact with each employee. While providing an uplifting moment of encouragement, the chaplain will build caring relationships with the employees. The employee can call his chaplain any time to help with personal crisis management. The result is that the 70% of employees who have no crisis support network in place will experience caring support as an extension of the company.
WHAT TYPES OF SITUATIONS ARE CHAPLAINS TYPICALLY INVOLVED IN?
Chaplains are available 24/7/365 to care for employees in the workplace. In addition, chaplains will assist your employees in hospital care, family and marriage care, substance abuse, stress management, and interpersonal conflicts. Chaplains are certified to enter jail facilities, emergency rooms, and accident scenes. Your chaplain can also perform funeral services.
DOES THE CHAPLAIN PROVIDE LONG-TERM COUNSELING SERVICES?
While many chaplains hold degrees and licenses in counseling, your chaplain will not provide counseling services. We provide care for those who are in need of professional counseling by helping to connect them with a suitable counselor, either from the company’s insurance network or from our own referral network.
WHEN IS THE CHAPLAIN AVAILABLE?
In addition to regular rounds with employees, the chaplain is available to respond to crisis needs twenty-four hours a day, seven days a week.
HOW WILL THE CHAPLAIN INTERACT WITH MY MANAGEMENT TEAM?
Your managers will find the chaplain to be an effective management resource. Dealing with employees’ personal life issues can consume a skilled manager’s time, who may not feel adequately trained to provide advice in most cases. The chaplain is a valuable, well-trained resource that your managers can call in to help employees deal with delicate personal situations that employees bring to work from home.
WHAT TYPE OF SPECIAL TRAINING WILL MY CHAPLAIN HAVE?
Because a thorough understanding of the function of the workplace environment is essential, all CCA chaplains are required to have business workplace experience. In addition, a well-rounded educational background, including Bible or seminary training, is required. CCA also provides a custom training and certification program for all chaplains.
DOES CCA REQUIRE CHAPLAINS TO BE AFFILIATED WITH ANY SPECIFIC CHURCH OR DENOMINATION?
CAN A CHAPLAIN EFFECTIVELY CARE FOR EMPLOYEES FROM VARIED RELIGIOUS BACKGROUNDS?
Yes. CCA’s chaplains are skilled workplace caregivers who are trained in providing care in a multicultural environment. They currently care for some 250,000 employees and their loved ones, representing many different religious backgrounds.
HOW IS THE PROGRAM FUNDED?
The company pays a flat fee based on the number of employees served, making the cost predictable. There are no additional fees based on number of crisis interventions or hours of service.
WHAT ARE THE BENEFITS OF OUTSOURCING CHAPLAINCY RATHER THAN HIRING MY OWN CHAPLAIN?
There are several benefits to outsourcing chaplain care. First, outsourcing is more cost effective than hiring a full-time staff person. Second, CCA’s training and support network gives your company a wealth of resources in addition of your onsite chaplain. Third, CCA has an outstanding track record of working with employees in all types of businesses.
WHAT IS THE SMALLEST AND LARGEST SIZE COMPANY CCA IS CAPABLE OF SERVING?
Companies as small as a few dozen employees and as large as ten thousand currently use the services of CCA chaplains.